1. Information we may receive
- Support messages, email addresses, and optional attachments you send to us.
- Device-level app preferences, watchlists, alerts, and paper trading records you create.
- Technical diagnostics needed to keep the app stable, secure, and responsive.
2. How information is used
We use limited data to deliver market views, maintain app functionality,
respond to support requests, improve product reliability, and present
educational content that matches the product workflow.
3. Data minimization and security
HUPGEAX aims to limit personal data collection to what is operationally
necessary. Reasonable administrative, technical, and organizational
safeguards are used to protect support communications and service data.
4. Third-party data sources
The app may request market, news, or ETF flow data from third-party
providers. Those providers operate under their own privacy and data
practices. HUPGEAX does not control how external article destinations or
upstream data vendors process information.
5. Your choices
- You can manage watchlists, alerts, paper-trading entries, and local preferences inside the app.
- You can choose whether to contact support and whether to attach files to a support request.
- You can request privacy assistance by emailing [email protected].
6. Retention and updates
Support communications are retained only as long as reasonably necessary
for service, legal, and operational purposes. This policy may be updated
when product flows or provider relationships change.